We have received over the years many testimonials confirming the changes of behavior and the results achieved from attending this program. We would like to share some excerpts of the testimonials with you!

Thought I would just write and say a BIG thank you for changing my life (in the office that is!!)
The help you have given me and the suggestions you have made have really helped me and I am really making an effort to implement as much as I can as soon as I can. I realize it is a long process but I am already noticing the difference.

For me the PEP training was quite useful, particular the modules where 'pratical' work in sorting my desk and my work environment were possible. Had it not been for the PEP, I do not know if I had taken the chance to just close my office door and get organised.

I have rearranged my office space, managed to get hold of hanging files and started using a pending/tray as consequence of your course and these instruments are still in daily use!

I found the PEP course very valuable in helping me to organise my time and to work more effectively. While the principles of PEP are of course the basis for the course, given it's nature and purpose.

I think the personality and the ability of the person running the course is crutial. Margareta was superb. All in all it turned out to be undoubtedly the most effictive professional course I have undertaken.

Woody Allen once wrote a short story about a scientist who became rich and famous by inventing the principle of making things smaller. Before this astonishing scientific breakthrough irons, for example, were as big as a house, which made them very impratical for ironing shirts and handkerchiefs.

This is how I felt after doing a PEP course with IBT. A series of small, simple advice, nothing revolutionary in itself - but when the coach is done with you, the changes are dramatic in terms of efficiency and organisation. It had this effect on me, and I recommend the IBT PEP training to everyone who, as I did before, foolishly believes that a messy desk equals creativity and personal freedom!

PEP is an excellent training, perhaps even the best one...and I am very happy with the results. I reached even more than my initial objectives, and I have the elements for a continuous improvement...Thanks very much indeed.

I could not deal with such volume of information (70/100 e-mail a day, with large attachments) if I still adhered to my old principles (double electronic and paper filing). So I am surviving thanks to PEP (and notably YOU).

Thank you again for all you taught me this year. It has made a tremendous change in my habits and my life.

Having 3 sessions spaced over 10 weeks is very good. It enables you to experiment with what you learn and come back and discuss. And then gives you time to try other approaches as well. The individual coaching sessions were also very useful. An unexpectedly excellent course.

European Commission

This PEP training could change the way you look at your job & at your colleagues. In one word, it could change your life... I have no doubt it will change mine, at work and everywhere else.
Thanks for this opportunity!

Marketing Assistant Astra Zeneca

Your approach gave me the possibility to understand much better the difference between task and time management. Now I'm doing big efforts to stick to my task list within the fixed time limits; in some cases I did not manage yet but I'm continuously improving. When there are changes I take decisions right away and modify if necessary the tasks/calendar. The way I'm working with outlook makes clear that I sometimes underestimate the time it takes to treat an issue and so I can learn for the future in order to improve my time management.
Siemens S.A.

Comments from training given at European Commission:

• It is an excellent training in all its aspects. It is very useful and practical. There is an excellent team of trainers, very professional and sympathetic.
• The BEST training course that I have ever attended at the European Commission.
• This is a style of training that everybody dealing with administration should do.
• I think this course should be mandatory for all staff of the Commission.
• This training was for me the most effective I have ever followed during my seven years in the Commission.  A course where you can immediately apply what you have learned because it is tailor made in the sense that the trainer comes to your office and discusses your work environment.  I would say this course should be compulsory for all staff.
• I think it is a very useful course which can greatly improve the organisation of the office environment: better filing of e-mails, disposing of unnecessary documentation, time management etc.
• This course is really fantastic and completely met my expectations.
• I am constantly promoting the PEP training to all my colleagues. I am sure some of them will inscribe sonner or later.
• Un seminaire qui donne une information claire et pratique: ranger son bureau, ranger son PC, ranger ses idees.
• Très intéressant d''avoir la formation en groupe et ensuite de recevoir le formateur dans on bureau et de faire face à la situation de tout les sur le vif. Cette formation pourrait être très utile si elle était organisée pou par secteur au sein d''une unité.
• Ce cours devrait faire partie de la formation des nouveaux fonctionnaires afin d''aquérir les bons reflexes et les bonnes connaissances des outiles de la Commission
• Ik hou je nog op de hoogte van mijn eigen "pep-ervaringen"...in ieder geval kan ik je nu wel verzekeren dat het tot in mijn poriën en onderbewustzijn is doorgesijpeld en op een "heimelijke" positieve manier mijn werk & leven beïnvloedt. En dat was toch de bedoeling.

Following your advice, I could save up to 1,5 Gb from my disk space and now have a clean and consistent file structure. Hope I will be able to keep it as is!  

SIEMENS Information & Communications

Entreprise Communications

Dear Ladies,

Thanks again for the advice and help you gave to us during these 4 days of training. It is a great source of motivation for us to investigate so deeply our bad work habits... and to find solutions! Now it's up to us to implement this. I do hope to maintain all I've learned from you and if possible to continue to improve. We will strongly support this program around us at the EDQM hoping that more and more people will get used of the same habits than us, such as "I do not have time to do it, so I'm passing on this email to you for further action..."

Scientific Officer, Council of Europe, Strasbourg

Hierbij wens ik jou alvast te bedanken voor de training.  Voor mij was het een enorme vooruitgang.  Ik beheer mijn tijd beter en endabeler, doe de zaken bijna altiijd onmiddellijk, en heb eindelijk een controle over mijn elektronische workload.  Ook heb ik na jouw eerste persoonlijke coaching en door jouw motivatie een volledige clean-up gedaan van al mijn dossiers.  En dit gevoel is fantastisch.  Ook buiten de werksfeer heb ik meer en meer het gevoel dat alles vlotter verloopt door dat ik me in het algemeen comfortabeler voel.  Voor mij was dit althans een openbaring.

Sales Account Manager Belgacom

Deze cursus is een van de meest bruikbare die ik heb gehad in 16 jaar!  De link tussen theorie en praktijk, met een excellente persoonlijke coaching, is perfect.

Unit Manager, AstraZeneca Belgium

Cette formation m'a beaucoup plus apporté sur le plan personnel que je ne l''aurais pensé, m'a permis de me rendre compte que tout peu toujours s'améliorer. J'ai eu un contact et une aide formidable de la part de ma formatrice. Je recommande d'ailleurs ce cours à TOUS mes collègues. Ce cours devrait même être obligatoire, même si on ne peut forcer personne... MERCI aux formateurs. Cette formation est vraiment de qualité.

I found the PEP course invaluable in helping me to organise my time and work more effectively. While the principles of PEP are of course the basis for the course, given its nature and purpose, I think the personality and ability of the person running the course is crucial. Margareta was superb. All in all it turned out to be undoubtedly the most effective professional course I have undertaken.

 Very practical and inspiring - the kind of course I have been looking for for years - it should be publicised more widely.